Privacy Policy

Thank you for using DashMetrics! We wrote this policy to help you understand what information we collect, how we use it, and what choices you have. Because we’re an internet company, some of the concepts below are a little technical, but we’ve tried our best to explain things in a simple and clear way. We welcome your questions and comments on this policy.

What information do we collect?

We collect information in a few different ways:

  1. When you give it to us or give us permission to obtain it

    When you sign up for or use our products, you voluntarily give us certain information. This can include your name, profile photo, company name and address, dashboard names, metrics and stats, descriptions, comments, likes, your name and email address you used to sign up or was used to invite you, and any other information you provide us. If you’re using DashMetrics on your mobile device, you can also choose to provide us with location data. And purchase our Team or Agency plans you provide us with payment information, contact information (ex., address and phone number), and what plan you purchased.

    You also may give us permission to access your information in other services. For example, you may link your Facebook, Twitter or other accounts accessible via API connections to DashMetrics, which allows us to obtain information from those accounts (like your friends or contacts). The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.

  2. We also get technical information when you use our products

    These days, whenever you use a website, mobile application, or other internet service, there’s certain information that almost always gets created and recorded automatically. The same is true when you use our products. Here are some of the types of information we collect:

    • Log data. When you use DashMetrics, our servers automatically record information (“log data”), including information that your browser sends whenever you visit a website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, the address of the web pages you visited that had DashMetrics features, browser type and settings, the date and time of your request, how you used DashMetrics, and cookie data.

    • Cookie data. Depending on how you’re accessing our products, we may use “cookies” (small text files sent by your computer each time you visit our website, unique to your DashMetrics account or your browser) or similar technologies to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser delete them). For example, we may use cookies to store your language preferences or other DashMetrics settings so you don‘t have to set them up every time you visit DashMetrics. Some of the cookies we use are associated with your DashMetrics account (including personal information about you, such as the email address you gave us), and other cookies are not. For more detailed information about how we use cookies, please review our Cookies Policy.

    • Device information. In addition to log data, we may also collect information about the device you’re using DashMetrics on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.

  3. Our partners and advertisers may share information with us

    We may get information about you and your activity off DashMetrics from our affiliates, advertisers, partners and other third parties we work with. For example:

    • Online advertisers typically share information with the websites or apps where they run ads to measure and/or improve those ads. We also receive this information, which may include information like whether clicks on ads led to purchases or a list of criteria to use in targeting ads.

    Online advertisers typically share information with the websites or apps where they run ads to measure and/or improve those ads. We also receive this information, which may include information like whether clicks on ads led to purchases or a list of criteria to use in targeting ads.

How do we use the information we collect?

We use the information we collect to provide our products to you and make them better, develop new products, and protect DashMetrics and our users. For example, we may log how often people use two different versions of a product, which can help us understand which version is better. If you make a purchase on DashMetrics, we’ll save your payment information and contact information so that you can use them the next time you want to buy something on DashMetrics.

We also use the information we collect to offer you customized content, including:

We also use the information we collect to:

Transferring your information

DashMetrics is a worldwide service. By using our products or services, you authorize us to transfer and store your information outside of your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your personal information in such countries may not be equivalent to those in your home country.

What choices do you have about your information?

Our goal is to give you simple and meaningful choices over your information. If you have a DashMetrics account, many of the choices you have on DashMetrics are built directly into the product or your account settings. For example, you can:

You may have choices available to you through the device or software you use to access DashMetrics. For example:

To learn more about these choices, please see the information provided by the device or software provider.

How and when do we share information?

Anyone can see the public dashboards you create, favorite or like, and the profile information you give us. We may also make this public information available through what are called “APIs” (basically a technical way to share information quickly). For example, a partner might use the DashMetrics API to study what their most popular dashboards are or how their dashboards are being shared on DashMetrics. The other limited instances where we may share your personal information include:

Our policy on children’s information

DashMetrics is not directed to children under 13. If you learn that your minor child has provided us with personal information without your consent, please contact us.

How do we make changes to this policy?

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use DashMetrics after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent as required by law.

Effective: January 1, 2017